Ever been in situations where you need to show what your customers have been saying about your services? And all of a sudden, you find yourself scrambling for the information? This could mean missed opportunities or worse, loss of future business.
Here's a workable solution. Just build 'requests for customer opinion' into your process. If you are diligent with it, you'll soon find that you will have a ready and updated list of customer testimonials to help you market your business better.
Customer testimonials not only speak for themselves - they speak for your products and services too. As a matter of sound business conduct, bear in mind that you'd need their approval to quote them for your marketing purposes.
Check out our sample letters or templates that you can use/customize when requesting for customer testimonials. I hope they are useful to get you started.
Post your comments here if you find them helpful. We'd like to know how we're doing and how we can further improve our services to our readers.
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